Ferndale Grounds & Joinery

Carpentry, joinery and specialist groundwork across Surrey and north Hampshire.

4.0 from 3 reviews Trading since 2011

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Reviews

5 out of 5
1 of 3
4 out of 5
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3 out of 5
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2 out of 5
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1 out of 5
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3.7 — Asbestos Survey & Removal

Priya, RG21 · 6 days ago · Posted the job here · Quote only

Ferndale came out and did an asbestos survey on the garage roof and gave me a written quote for the removal. Turned up on time and were professional about it. The quote felt a little steep so I'm weighing it up against another firm before committing, but no complaints about the survey itself.

Ferndale Grounds & Joinery replied

Thanks for having us out, Priya, and for the kind words on the survey. Completely understand wanting to compare quotes. Just so you can compare like with like: our price covers fully licensed removal, safe and legal disposal of the asbestos cement at a permitted site, and a clearance certificate for your records - not just taking the sheets down. I'm happy to itemise it line by line so you can see exactly what's included against the other firm. - Tom, Ferndale

3.6 — Japanese Knotweed & Invasive Plant Removal

Priya, GU21 · 6 days ago · Posted the job here · Hired them

Ferndale did clear the Japanese knotweed and the treatment seems to be working, but it needed a follow-up visit and they were slow to get the second treatment scheduled. Communication was fine once I chased. Job got done in the end, just not as quickly as I'd hoped.

Ferndale Grounds & Joinery replied

Thank you for the honest feedback, Priya - and you're right. The treatment is working, but I should have booked your follow-up visit in at the same time as the first rather than leaving you to chase me. That's on me. From now I schedule all knotweed follow-ups up front so the dates are locked in and nothing slips. I appreciate your patience while we got it sorted, and I'm glad it's now under control. - Tom, Ferndale

4.8 — Wooden Decking

Priya, GU1 · 6 days ago · Posted the job here · Hired them

Tom and the Ferndale team did a lovely job on our composite decking - solid sub-frame, neat edges and finished on schedule. Tidied up every day and easy to deal with throughout. Only reason value isn't full marks is it wasn't the cheapest quote, but worth it for the quality.

Ferndale Grounds & Joinery replied

Thank you, Priya - it was a pleasure to work on your garden and I'm really glad you're happy with the decking. You're right that we weren't the cheapest, and that's deliberate: the price covers a properly built, level sub-frame and quality composite boards that should stay solid and low-maintenance for years rather than needing attention down the line. Thanks for having us, and do get in touch if you ever need anything adjusting. - Tom, Ferndale