Pugh Interiors & Heating Ltd

Family-run team covering kitchens, plastering and wet underfloor heating across the East, South West and Yorkshire. Clean, tidy work and honest pricing.

4.6 from 3 reviews Trading since 2013

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Reviews

5 out of 5
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4.7 — Plaster Skimming

Tom, WF1 · 7 days ago · Posted the job here · Quote only

Iwan came out to quote for re-skimming a couple of ceilings and a wall after we'd removed old artex. He clearly knew his stuff — asked all the right questions about whether the artex had been tested and whether the substrate was sound — and gave a clear, fair quote. I was genuinely impressed. I've not hired him only because I'm comparing a couple of quotes, but he made a strong impression.

Pugh Interiors & Heating Ltd replied

Thanks very much for taking the time to write this, Tom — much appreciated, and no pressure at all from me. I'm glad the questions around whether the artex had been tested and whether the substrate was sound proved useful; they're exactly the things that affect the finish and the price. The quote stands as given, and I'm happy to talk through any part of it while you compare. Whatever you decide, best of luck with the project. Cheers, Iwan.

4.0 — Water Underfloor Heating

Tom, GL1 · 7 days ago · Posted the job here · Hired them

The wet underfloor heating works beautifully and the kitchen-diner is lovely and warm — really pleased with how it performs. The quality of the actual installation is excellent. My one niggle is that the job overran: the screed took longer to dry than Iwan first indicated, and communication went a bit quiet for a few days in the middle, which was frustrating. Good work in the end, just manage your expectations on timing.

Pugh Interiors & Heating Ltd replied

Thank you for the kind words on the installation, Tom, and I'm genuinely glad the underfloor heating is keeping the kitchen-diner lovely and warm. You're right to flag the timing, though, and I hold my hands up: the job overran and, worse, I went quiet for a few days in the middle — that wasn't good enough. Screed does genuinely need its drying time, but I should have set that expectation clearly up front rather than after the fact. I've since tightened how I keep customers posted throughout a job. Thanks for your patience, Iwan.

5.0 — Complete Kitchen Refurbishment

Tom, CM1 · 7 days ago · Posted the job here · Hired them

Iwan did a first-class job on our full kitchen rip-out and refit. Everything's integrated as we wanted — built-in oven, hob, dishwasher and fridge — and he even moved the sink under the window, which has transformed the room. The tiling is spot on and he kept the place tidy throughout, cleaning up every day. Came in on budget too. Couldn't be happier.

Pugh Interiors & Heating Ltd replied

Thank you so much, Tom — that's a lovely thing to read. I'm really pleased the fully integrated units all came together as you wanted, and that moving the sink under the window has transformed the room; it made a real difference to the layout. The place being kept tidy matters to us, so I'm glad that showed. It was a pleasure working with you and good to come in on budget too. If anything needs settling in over the coming weeks — a hinge adjusting or a drawer easing — just give me a shout and I'll pop back. All the best, Iwan.