Thameside Trades & Grounds Ltd

Multi-trade property, grounds, drainage and heating firm serving the Thames Valley.

2 reviews — too few to average, so read them below Trading since 2013

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  • The quality of their work never checked

    Nobody can check this in advance. Reviews from people who hired them here are the only real guide.

We have not checked the quality of their work, their prices, or whether they turn up when they say they will. That is what the reviews are for, and this business has 2 reviews.

How they work

Deposit
They have not told us
Written contract
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Staged payments
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A deposit over about a quarter of the job is unusual. Never pay one by bank transfer to a new account without a written contract. What to check before you pay

Reviews

1.0 — Septic Tanks - Installation / Emptying / Cleaning

Eleanor, MK18 · 6 days ago · Posted the job here · No-show

Very disappointing. Thameside Trades & Grounds took the job for our failing septic tank and soakaway and we agreed a day for them to come and assess it for a sewage treatment plant. On the day nobody turned up and nobody called. I chased twice by phone and message and got no reply either time, so I was left waiting in for an appointment that never happened. No explanation, no apology, no attempt to rearrange. Given this is an urgent drainage problem with effluent surfacing in the garden, being messed around like this was really unhelpful. Cannot comment on the quality of any work because none was ever done - they simply did not show.

Thameside Trades & Grounds Ltd replied

Eleanor, I am genuinely sorry. You are right that we agreed a day to assess the tank and we failed to attend, and worse, did not answer when you chased. That is not the service we aim to give, and with effluent surfacing it was the last thing you needed. There is no excuse - the fault is ours and I apologise unreservedly. I would very much like to put it right: I can attend at short notice to carry out the assessment and percolation test and get a treatment-plant solution moving. Please contact us via the job and I will prioritise it.

5.0 — External Lighting

Eleanor, OX2 · 6 days ago · Posted the job here · Hired them

Absolutely delighted with Thameside Trades & Grounds. They came out, listened to exactly what I wanted for the garden lighting, and fitted around 8 warm-white LED spike and wall lights down the path and around the patio, all on a proper switched outdoor circuit with an RCD and a dusk-till-dawn photocell. Everything is IP-rated and the SWA cabling was neatly buried and Part P certified. Turned up when they said, tidied up every scrap of cable and turf, and the finish is spotless. Fair price for the quality. Would recommend without hesitation.

Thameside Trades & Grounds Ltd replied

Thank you so much, Eleanor - this really made our day. It was a pleasure to design the lighting with you, and I am delighted the warm-white scheme and the dusk-till-dawn setup are working just as you hoped. Enjoy the garden in the evenings, and do give us a shout if you ever want to extend it.